Shipping policy

This policy explains delivery for physical and digital products purchased from Fool to The world.

Physical products: dispatch and carrier

Physical products ship from China through Yanwen Logistics and its delivery partners. We aim to dispatch orders within approximately 5 days after payment confirmation. Dispatch time is separate from the time your parcel spends in transit.

Where we deliver

We deliver to the countries and regions enabled at checkout and supported by our shipping services. Enter your full delivery address at checkout to see the available options. If your destination is not available, please contact us before ordering. We do not currently offer delivery to every country or every address.

Shipping charges and free shipping

Standard shipping: US$5 for eligible orders below US$99.
Free standard shipping: available for eligible orders of US$99 or more.
Digital product amounts count toward the US$99 free-shipping threshold when purchased together with physical products. The threshold is based on the qualifying merchandise total after discounts, excluding shipping and taxes.
Orders containing only digital products do not require physical shipping and incur no shipping charge.
Where Express is offered at checkout, the current rate is US$15, with a free Express option for eligible orders of US$99 or more. Availability depends on your address and order.

Review and select your preferred delivery option at checkout. The shipping charge and any available free-shipping option are displayed before you pay. Prices above are stated in US dollars; checkout displays the applicable currency and final charge.

Transit time and tracking

Transit time varies by destination, shipping service, customs processing and local delivery conditions. Dispatch within approximately 5 days does not mean delivery within 5 days. Any delivery estimate shown at checkout is an estimate, not a guaranteed arrival date.

When tracking is available for your shipment, you can use the tracking details in your shipping confirmation or order status page to follow its progress. Tracking updates may take time to appear after the carrier receives the parcel.

Digital products and mixed orders

Digital products are delivered electronically, not by post. The delivery method and preparation time shown on the product page or your selected option apply. For orders containing both physical and digital products, electronic delivery and parcel delivery take place separately.

Taxes and customs

Any taxes or import charges collected by our store are shown at checkout. International shipments may be subject to customs processing and additional import charges that are not collected at checkout. Free shipping refers to the delivery charge and does not by itself mean that all taxes or customs charges are included.

Address changes and delivery problems

Please check your delivery address and contact details before ordering. If you notice an error, contact us as soon as possible with your order number; changes may not be possible after dispatch.

If your parcel is delayed, appears lost, or arrives damaged or with the wrong item, contact us with your order number and relevant details. For damage or incorrect items, include photos of the item and packaging where possible so we can investigate and help resolve the issue. This policy does not limit your applicable statutory rights.

Contact

For shipping questions, email owdka369@outlook.com or use our contact page.